Terms & Privacy

How Nahlla works, how bookings are handled, and how we protect your data.

Article 01

Platform scope

1

Nahlla is a marketplace connecting customers with independent providers for in-person wellness and massage services.

2

Nahlla does not employ providers and does not deliver services directly.

3

By creating an account or using the platform, you agree to these terms.

Article 02

User eligibility

1

You must be at least 18 years old and provide accurate account information.

2

Illegal, exploitative, unsafe, or abusive behavior is prohibited.

3

Accounts may be restricted or suspended if these rules are violated.

Article 03

Content and safety rules

1

Nudity, sexually explicit content, and illegal services are not allowed on Nahlla.

2

Harassment, hate speech, trafficking-related content, and any involvement of minors are strictly forbidden.

3

Reported content is reviewed and may lead to warnings, suspension, or permanent account removal.

Article 04

Bookings and payments

1

A booking is confirmed only after both parties validate the offer details in-app.

2

Final session pricing, cancellation rules, and applicable fees are shown before confirmation.

3

Provider-funded commission policies are managed in provider dashboards and internal controls.

Article 05

Privacy & Data

1

We process account, profile, booking, and device data to operate the service and prevent fraud.

2

We retain message metadata required for safety and support operations.

3

You can request data access, correction, or deletion by contacting our support team.

4

To deactivate or delete your account, open Settings > Danger zone. If you cannot access your account, contact support with a data deletion request.

Support Nahlla

Questions about our terms or your data?

Our support team is available to assist you directly through the platform.

Nahlla legal and privacy policy